Reserving your place
There are limited spaces for this virtual workshop. Once your booking has been accepted by email you will have a place reserved. At that point please make payment as soon as possible and by Friday 8th November 2024.
Cancellations
We will accept cancellations by email up to end of the day Friday 8th November 2024 and will offer a refund if payment has already been made.
If cancellation is made after Friday 8th November 2024 we will not offer a refund and we will still expect payment if it hasn’t yet been made (we will have created and likely posted your resources by this date).
In the event of us cancelling the show due to circumstances beyond our control, we will refund schools the cost of their ticket.
Accessing the call
Upon payment we will send instructions for registering for and joining the zoom call. If you are unable to join the call because these instructions are not followed or because of any technical problems at the customer’s end, we will not be able to refund the ticket. We advise schools read the instructions carefully, check they have the required technical set up in advance, and join the call at the advised time in case of any problems. We do not have a tech support team behind the scenes, just the presenter, so we will be unable to assist you with technical problems during the show.
Technical problems
The show will be broadcast live. While we will do everything we can to anticipate and minimise technical problems, occasional glitches in broadband connection are not unlikely, and we cannot guarantee a completely smooth broadcast.
Recording the show
Please do not record the show.